The owner of the website www.ycsibenik.com is Pilbara, trade for administrative service activities based in Sibenik. The privacy of our clients is of great importance to us, so in the following statement we inform you about the collection and processing of your data through our website.

For all questions and information, please do not hesitate to contact us via email info@ycsibenik.com or phone number +385 989291399.

Data collection, processing and protection

We collect and process your personal data only when you provide us with such data when filling out the contact form on our website. Personal data is considered any data through which your identity can be determined directly or indirectly, for example your name, surname, residential address, etc. Your non-personal data may be collected automatically through our online servers or through the use of “cookies”.

We process your personal and non-personal data in order to improve your user experience on our website and to be able to contact you and inform you about our services which you are interested in. You may be sure that we will use your data only for the purpose for which you shared it with us and that we will not share it with third parties without your prior approval.

What are “cookies”?

Cookies are text files stored on your computer by the Internet browser (e.g. Google Chrome or Mozilla Firefox) that you use. Cookies are created when the browser on your device loads the website you have visited, and then sends data to your browser, creating a text file or so-called “cookie”. Your browser retrieves and sends the created file to the website’s server when you return to it. They can be temporary or permanent, and they are used for undisturbed functioning of all the features of our website, as well as improving your user experience on it. Through “cookies”, we collect information about the visitation and use of our website, all for the purpose of improving it, as well as improving your user experience on it.

In order to protect your personal data that you share with us through our website, we use all the necessary security physical and technological measures, and we constantly upgrade them. Access to your data is limited, and we are informed about the importance of data confidentiality and preserving your privacy. We keep your personal data for the duration of the business relationship with you and up to 12 months after its termination. If you want to know if we have your data, for what purposes we use and process your data, or if you want us to delete your data that you have shared with us, feel free to contact us via channels mentioned above.

In the event of a breach of the security of your personal data, we will immediately inform you and the supervisory authorities about it, and take all necessary measures to prevent the unauthorized use of your personal data as a result of the breach.

By using our website, you consent to this privacy policy, which was established on 09/05/2024. We will inform you in a timely manner about changes to our privacy policy. In the Republic of Croatia, the authorized institution for the protection of personal data is AZOP – Agency for the Protection of Personal Data, to which you can submit a complaint regarding collection, processing and protection of your personal data through our website.